GrowDM.ai (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our website, applications, automation tools, APIs, and related services.

By using GrowDM.ai, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information

Name
Email address
Business information
Authentication details

Usage Information

Device information
Browser type
IP address
Pages visited
Session activity
Feature interactions

Third-Party Integrations

When you connect services such as Meta, WhatsApp, Instagram, Google, Stripe, or other providers, we may receive authorized account and API data necessary for platform functionality.

2. How We Use Information

We use collected information to:

Provide and maintain GrowDM.ai services
Authenticate users and secure accounts
Improve platform performance and reliability
Analyze usage and product engagement
Send transactional or support communications
Deliver AI-powered automation features
Prevent abuse, fraud, or security threats

3. Cookies & Tracking Technologies

GrowDM.ai may use cookies, analytics tools, and similar technologies to enhance user experience, analyze traffic, and improve services.

You may disable cookies through your browser settings, though some platform functionality may become unavailable.

4. Third-Party Services

We may work with trusted third-party providers including:

Meta Platforms
Google
AWS
Stripe
Razorpay
Resend
Analytics providers

These providers may process data according to their own privacy policies and security practices.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, disclosure, or destruction.

However, no internet-based system can be guaranteed 100% secure.

6. Data Retention

We retain information only as long as necessary for:

Providing services
Legal compliance
Security monitoring
Operational purposes

Data may be deleted or anonymized when no longer required.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information
Withdraw consent
Object to certain data processing activities

We will make reasonable efforts to honor valid requests in accordance with applicable laws.

8. Children's Privacy

GrowDM.ai is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction where data protection laws may differ.

By using GrowDM.ai, you consent to such transfers where legally permitted.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect platform, legal, or operational changes.

Continued use of GrowDM.ai after updates constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, contact:

Email: [email protected]
Support: [email protected]
Website: https://growdm.ai