Shade-match and ingredient questions are pre-purchase intent — GrowDM answers instantly with the right link instead of losing the sale to hesitation.
A SHADE trigger sends a shade-finder link instantly, and a ROUTINE trigger sends a personalized routine guide — turning pre-purchase questions like "which shade?" into a sale instead of a missed comment.
Yes — a RESTOCK trigger replies instantly to confirm interest, no manual typing needed each time someone comments.
Yes — you write the reply templates yourself, so ingredient explanations and skin-type-specific routine recommendations sound like your brand, not a generic bot.
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